Service Support

Critical IVF instruments require absolute reliability. We provide authorized warranty and post-warranty service, certified validations and immediate emergency response.

Prevention & Validation

Prevention is key to a reliable IVF lab. We perform comprehensive annual safety inspections, certified IQ/OQ/PQ measurements and precision calibrations.

  • Regular maintenance and safety checks
  • Sensor validation and calibration
  • Certified protocols issued

Emergency Service

When time matters, we are here for you. We guarantee immediate remote diagnostics and priority technician dispatch to minimize downtime.

  • Express on-site dispatch
  • Immediate remote support
  • Original spare parts in stock

Service booking

Tell us what you need and suggest a date. We will get back to you to confirm – the date is valid only after our confirmation.

1Service type
2Instruments

One instrument per line. You can also copy the list from Excel or any other table (Ctrl+V).

3Preferred date

The date is indicative – we will confirm the final date by e-mail or phone.

4Contact details

We will use your details only to handle your request. Privacy policy

Emergency response line

Urgent equipment failure?

If a key instrument has failed and your samples are at risk, contact our lead technicians directly. We will act without delay.